Privacy policy

This following document sets forth the Privacy Policy for the Beyond Tools web- site, https://www.beyondtools.com. Beyond Tools is committed to providing you with the best possible customer service experience. Beyond Tools is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Beyond Tools customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Beyond Tools takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Beyond Tools reserves the right to make amendments to this Privacy Policy at any time. We’re likely to update this Privacy Policy in the future and when we make changes. When we update this Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Please come back and check this page from time to time for the latest information on our privacy practices. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Beyond Tools reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

SMS Communications

Collection of SMS Data
We collect your mobile phone number and any preferences you indicate when you opt-in to receive SMS communications from us. This may include information about your interactions with our messages, such as delivery and read receipts.

Use of SMS Data
Your SMS data is used to send you updates, promotional offers, and other information related to our products and services. We may also use this data to improve our communication strategies.

Consent
By providing your mobile number and opting in, you consent to receive SMS messages from us. You can withdraw your consent at any time by following the opt-out instructions provided in our messages.

Opt-Out
To stop receiving SMS messages, reply "STOP" to any message you receive from us. Alternatively, you can contact us at hello@beyondtools.com to request removal from our SMS list.

Data Sharing
We do not sell your SMS data. We may share your information with third-party service providers who assist us in delivering SMS communications, ensuring they adhere to strict confidentiality and data protection standards.

Data Retention
Your SMS data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Security
We implement appropriate technical and organizational measures to protect your SMS data from unauthorized access, disclosure, alteration, or destruction.

Your Rights
You have the right to access, correct, or delete your SMS data held by us. To exercise these rights, please contact us at hello@beyondtools.com.

Contact Us

The data controller of your personal information is Beyond Tools, with its principal place of business located at 23 Exhibition Dr MALAGA WA AU 6090.

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Beyond Tools

23 Exhibition Dr MALAGA WA AU 6090

hello@beyondtools.com