Client: Steven Walsh (Director / Owner) at Glide Products, 'Australia's leading manufacturer of manual & electrical wheelchairs'.
Location: Perth, Western Australia
Year: 2024
Products:
- Custom manufactured 5-Axis (moulding) CNC Routing Machine TC-RCNC-5M-1525 by ToughCut
The Project: A brand-new 5-Axis moulding CNC machine tailored to enhance Glide Products’ production process.
Toughcut Dealer: Beyond Tools
Backstory: Beyond Tools proudly partnered with Glide Products, one of Australia’s premier wheelchair manufacturers, to deliver and install a custom 5-Axis CNC Routing Machine. Based in WA, Glide Products focuses on creating high-quality manual and electric wheelchairs.
This advanced CNC machine allows for unparalleled precision in producing complex components, improving production capabilities and efficiency. Watch the machine in action in the videos below to see how it transforms manufacturing at Glide Products.
Check out the process of the machine in operation will highlight its advanced capabilities and the precision it brings to our work.
YouTube Part 1:
YouTube Part 2:
Client Case Study Testimonial:
We dived deep into questions & answers with owner Steven Walsh and he answered the following questions below,
1. What motivated Glide to invest in the 5-Axis (moulding) CNC Routing Machine TC-RCNC-5M-1525 by ToughCut, and how did Beyond Tools help you in the decision-making process?
Glide decided to invest in the ToughCut 5-Axis CNC Routing Machine to enhance our production capabilities, particularly for complex components requiring high precision. This is the second ToughCut machine we’ve purchased from Beyond Tools, as the first has given us years of trouble-free operation and exceptional backup service. Beyond Tools guided us through the decision-making process with detailed product demonstrations and insights, ensuring the machine was the perfect fit for our needs.
2. How has the 5-Axis (moulding) CNC Routing Machine improved your manufacturing process and production efficiency?
The CNC machine has streamlined our manufacturing process by significantly reducing manual interventions and the need for multiple setups. Its high-bridge design allows us to manufacture large, complex curved parts and cut vacuum-formed parts with extreme precision, eliminating human error and improving efficiency across the board.
3. What specific advantages does the 5-Axis CNC routing technology offer compared to your previous machining methods?
Compared to traditional 3-axis machining, cutting on hand jigs, and manual finishing, the 5-axis technology offers unparalleled flexibility and precision. The ability to machine complex geometries in a single setup saves time, reduces errors, and allows us to achieve results that were previously unattainable.
4. What role did Beyond Tools play in the installation and training process of the 5-Axis CNC Router, and how did they support Glide in adopting this advanced technology?
Beyond Tools played a critical role in the successful adoption of the machine. They not only ensured the machine’s seamless installation but also helped us optimise its design and parameters to meet all our job requirements. Their training sessions equipped our team with the knowledge and skills to operate the machine efficiently and safely.
5. How did Beyond Tools’ customer service and support contribute to the successful installation?
The exceptional customer service we experienced with our first machine was carried through to this purchase. Their responsive support during installation and their ability to address any challenges quickly ensured minimal downtime and a smooth implementation process.
6. What areas do you think Beyond Tools could improve upon in terms of service and customer support to better meet the needs of your business?
Beyond Tools, much like Glide, has a deep understanding of the importance of customer service and continuous improvement. We’ve found their support to be outstanding, and any issues have always been resolved openly and effectively. Tony Mirabile and the team deserve credit for their professional and solution-focused approach.
